- While there are charges for waiting time, providing us with your flight details allows the driver to track your arrival and negotiate any waiting charges.
- Your driver will await you in the airport’s arrival hall, holding a name board displaying the name provided during booking. Drivers typically enter the hall 15 minutes post-landing to give you ample time for customs and luggage retrieval. If you can’t immediately locate your driver, please call us or the driver directly. Most airports provide free WiFi, facilitating easy contact with us.
It is recommended to depart at least 5 hours before your flight or ferry time to accommodate any unforeseen delays.
We suggest early departures as a precaution against unexpected delays. You may choose a later departure time, but we cannot be held liable for any missed connections.
- Yes, you can reschedule your booking in the event of last-minute flight changes. Please inform us as soon as possible and provide documentation for verification to prove the reschedule is necessary. This will help us adjust your booking accordingly.
Advance booking is recommended, but last-minute requests are accepted subject to vehicle availability and potential waiting times.
